Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: DanER
from WA
Verified Purchase:Yes
Program asks me questions that sometimes confusing and somewhat unclear. Not as intuitive as advertised. Maybe I need to take my tax info to an accountant next year!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Dan, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of using program!!
on March 3, 2026
Posted by: Guy Henry
i'VE USED HRB TAX SOFTWARE FOR YEARS, AND HAVE BEEN VERY PLEASED WITH HOW WELL ITS ORGANIZED, THE HELP AREAS, THE COST, AND CORRECTIVE ANALYSIS & REVIEW AT THE END!!
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Brian22
from Washington State
Verified Purchase:Yes
Everything was great, transfer over from last year's TurboTax filing went without a hitch. The only suggestion I can think of is to clarify the wording in the RMD section of IRA handling.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Price seems fair for Federal and 1 state. Works for me.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kjop
from Phila., PA
Verified Purchase:Yes
easy to use; quick preparation of tax return and submission
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego
Verified Purchase:Yes
I was treated with respect and true concern to help me through my problems. I had to speak to 3 people for help. The last person, her name was Jersey was very patient and hopefully my return will be accepted now. We will see in a few days.
Cons: Time consuming
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I purchase this purchase is the last 4 years and is very pleased.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sign Here
from Louisiana
Verified Purchase:Yes
Fast, Easy, and Accurate. Who could ask for anything more!
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock