Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Scott02
from Junction, TX
Verified Purchase:Yes
First time to use, so had to adjust but was satisfactory and will probably be easier next time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Very easy to use. Would be even better if state efile9 was included in the package.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rayj99
from Kansas City, MO
Verified Purchase:Yes
Easy to use. One form I needed was not downloaded until Feb21. I do not know how it took so long. Never could get the AI help tool to work. Did use support using regular help. Did not take too long, very nice and helpful agent, but I still had to wait for the form to be downloaded. I person ally feel this product is superior to Turbotax
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Berlin MD
Verified Purchase:Yes
This my 4th year using H& R Block. As long as you have all your documentation it is a breeze completing the form. If you make a mistake or omit something it lets you know
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bohonk262
from Southington ct
Verified Purchase:Yes
Win11 gets 1152 errors. Ended up loading on a win10 machine and it worked fine.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JamesAC
from St Augustine, FL
Verified Purchase:Yes
fast easy and accurate tax return for eFile of Federal & State returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Very disappointing.
on March 3, 2026
Posted by: Jjvz
from Florida
I have been using H&R Block tax software for many years and had been satisfied with the product. This years software does not have the capability to import my 1099 int or div from my Merrill Lynch accounts. The AI assistant was no help. The live agent that I spoke with tried to be helpful but lacked any useful information other than to let me know that others were having the problem. I find it difficult to believe that two major players like Block and Merrill can’t get it done. I will have to look elsewhere for a product that can work with Merrill. My financial adviser has made a suggestion to me.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NJ George
from Freehold, NJ
Verified Purchase:Yes
Purchased H&R Block Deluxe+Efile+State and have been using it since 2007. Eliminates mistakes (and audits) that would have been made if filing manually. Filing paper tax returns have an error rate of 21% according to the IRS. When you Efile your tax returns, you get your refund faster and helps reduce the likelihood of someone using your social security number to file a fraudulent tax return using your information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock