Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Scooter24
Verified Purchase:Yes
I had two issues this year: 1) the form 8606 wasn't ready until the end of the first week of Feb provided was the IRS hadn't completed the form update, even though it was unchanged from previous years. I always fill the 8606 out manually first and then enter the data in the program. 2) I hadn't checked EIC but when I went to file I received a message saying I couldn't file because I wasn't eligible for the EIC. I back, unchecked it, tried to file again, and received the same message. I went back, unchecked the box and tried to file again with the same result. This happened 6 times before it finally took and I was able to file. In the past I had no such issues; disappointing this year.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
AI assistant SUCKS
on March 3, 2026
Posted by: Bdye
from Nebraska
Your Ai Assistant sucks it would not guide me to fixes but i used my ai on my phone ad fixed everything with great detail.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Prescott Valley, AZ
Verified Purchase:Yes
I have been using H&R Block Deluxe Tax Preparation software for many years. The basic user interface hasn't changed much in all those years, so it is very familiar and predictable. i have been happy with the product and its results. Could it use a face lift? Maybe. It's almost like using MS-DOS. Somewhat clunky, but very usable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have been buying (when on sale) and using the downloadable version of HR Block Deluxe for several years. Excellent software. I've never had any problems.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TRTNP
from Central Wyoming
Verified Purchase:Yes
Have been using this software for 6 to 7 years generally happy with it. Interviews are helpful but having a good working knowledge of the tax code is important/necessary to avoid any backlash with the IRS. Never going back to manual paper returns the potential for errors is always there.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado Springs CO
Verified Purchase:Yes
I have used H&R Block tax software for over 15 years. It is easy to use, simple to follow, and makes efficient use of my time. I really appreciate the accuracy review at the end. I have never had any problems and will continue to use this software to complete my taxes!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Knoxville TN
Verified Purchase:Yes
Reasonable cost. It did the job. And, they stand by me,
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block software for years and am always extremely satisfied. They update their software as needed and timely. I feel it is affordable to complete my Federal and state taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock