Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Anonymous
from Shorewood, IL
Verified Purchase:Yes
Been using HR Block for years. Very easy to use and never an issue with the software or the IRS!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using HRB for several years. The process is easy to follow, and I trust getting correct guidelines. The only downside is, sometimes, trying to find a specific entry to review is difficult to access. It requires to go through each step of the process to get to the entry rather than going to it direct.
Pros: Easy to prepare
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
super program
on March 3, 2026
Posted by: Devil Doc
from oregon
I used this program since it hit the market years back.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Twinman
from New Jersey
Verified Purchase:Yes
Nj State tax return did not contain the forms built in that I needed. I had to struggle through a website and take my chances.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Meeer
Verified Purchase:Yes
Has worked for me for several years. My return is a simple one.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill1943
from Beavercreek Oh
Verified Purchase:Yes
I felt it was fairly easy to use, I’ve used it for 5-6 years
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using this software for years and satisfied with results. Only issue I had this year has had to wait for several updates before I could file in late February.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tim K
Verified Purchase:Yes
I use this product every year. I think it's great. One disappointing fact is the form that needed to be updated. I've got all my stuff in early. And then it said we couldn't do it because we had to have a form updated that I was using. And it was supposed to be updated a certain date. That date came and went updated, said up can't do because we got to get the form updated next update. Anyway, you get the picture. I expect everything to be there. In your final release when I'm filing? January 31st you can file. To me it felt like just the government pushing off their responsibility. Musket hinges on you guys. Maybe you couldn't get the form done in the system? Maybe you were waiting on the government, I don't know. Regardless, I shouldn't have to wait. What's tax season supposed to start? And I can file. I want to be able to file. Even though I may not file until April. But in this case I was ready to go. January 15th. Glad to keep waiting and waiting and waiting.
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Tim, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock