Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: daddy rabbit
Verified Purchase:Yes
been using this program for years and it does exactly what it is supposed to do.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
It works as it should, except you've got a seious problem in your Michigan software. You may be costing Michigan retirees thousands of dollars. You need to take this seriously. There's a page that asks what kind of retirement income (private, military or government). You don't insist on an answer to this question. Retirement income is supposed to be subtracted from federal AGI in Michigan. Incredibly, if you don't get an answer to the question above you do nothing! Luckily I answered by chance in 2024, so I knew something was wrong in 2025 and found it. But I had to file an amended return for 2023. Your approach to this is ridiculous. You need an answer to that question don't let users off that page till they answer. I want to see mass emails to Michigan users on this subject.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Super Easy, especially having it done for a few years. It takes me less than 45 minutes to get my documents gathered, entered (most data comes automatically from my investment software ) double checked and completed
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I was able to complete our taxes very quickly. It helped to have last years input feed into the new year, and assured me I didn’t miss anything. Very fast amd, I feel, efficient.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Joe528
Verified Purchase:Yes
I bought this on auto renew then i got ads offering it cheaper
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Normally, I smoothly finish my taxes every year. This year was different. Revisions to the software we're required to allow my program to function properly. I had difficulties with two different returns causing me to engage with their technical services. This caused delays in processing my return. I am now opening my mind to making a change next year.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
The software loaded onto my computer with no problems and opened immediately. I like the way it is designed to go from income sources all the way through to deductions and constantly analyzing whether anything is missed. I also like the electronic filing feature.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Eddie in NC
from NC
Verified Purchase:Yes
Very easy to use and made taxes simplified for my filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock