I have been using this product for the last 5+ years and am very pleased.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I have used Turbotax in the past and was using it this year when I discovered a bug in the TT program. TT basically has no way to report this or resolve it so I bought H&R Block, entered all the same information, and was pleased to find it worked without a hitch.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Apparently I was double charged for the fed plus state program. Pre bought and when downloading was charged again.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Ronald, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I bought this software back in December. We have been using H&R software for a while. This year the software had some problems with it. It would not let e-file our taxes. A update came out in March and fixed the problem. All good now.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
Value
4
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
I have been using the program for several years and am generally happy with it. I was disappointed that it did not have the calculation for the situation when some of your Social Security income for the current year include payments for prior years. Turbo Tax and others have this computation. Also, the program is not clear in how RMDs from a Thrift Savings Plan should be treated for New Jersey state taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The interest entry sheet for bonds still does not wok correctly. Necessary to make a fake entry to get it to account for accrued interest properly. It also did not appear to handle tax exempt interest correctly.
Pros: Easy to import documents, Fast
Value
3
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.