Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: pat1988
from Chicago, IL
Verified Purchase:Yes
Supremely unhelpful tax software. You can tell they put the absolute minimum effort into this program: search barely works, the design and UX is out of 1999, and they make the actual process completely obtuse.
Really the only reason I buy it every year is because I'm lazy and have my last year tax file. I can't wait for a competitor to disrupt them.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salt Lake City UT
Verified Purchase:Yes
Have used H&R Block software for years. It has never steered me wrong.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: snodtiger
from colorado
Verified Purchase:Yes
As usual the HR software initially stopped my e-filing of 2025 federal taxes. I managed to massage the return after that and was able to e-file. HR does not realize an RMD for IRA's. A Required Minimum Distribution is not always taxable. In fact, no where in the software is RMD mentioned. And an INHERITED IRA is the worst to deal with because the software and IRS are never on the same page.
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Not Neeeded
Verified Purchase:Yes
Your software is pathetic, asking me to change screen settings???
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Frederick, Maryland
Verified Purchase:Yes
Predictable, effective software. Two questionable issues: Advice on Hobby Income is out of date (incorrect), and the Maryland computation of the Two-Income deduction does not work correctly under certain income circumstances.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson, AZ
Verified Purchase:Yes
I've been using this software for nearly 30 years. I've never had a problem with it. It is accurate and if I have a refund, I get it fast.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Great Software. Gets Rough in the Penalty Section.
on March 3, 2026
Posted by: RMJP
from Auburn Hills, MI
Verified Purchase:Yes
First off, I really like this software and have been using it since the TaxCut days. I do have one thought/suggestion due to the confusion and time I spent going to the Fed and State instructions to make sure I wasn't making a mistake.
Here is the confusion - I get to the Fed penalty section and the software tells me I have paid $61 too much to the Fed in estimated tax payments. But it also tells me I may have a penalty. I'm confused. I opt for the annualized method. It asks me if the amounts/dates withheld are correct when the fields are all blank, and whether I respond yes or no, it won't let me type in the correct values. (???)
I'm guessing the large RMD I took on the IRA account at the end of the year had something to do with this. The state return was kind of the same.
Here is the thought: There are a lot of baby boomers now with IRAs and RMDs that may cause a bump up of income towards the end of the year.
Here is the suggestion: At least give a heads up early on in the process to the possibility and then make the process smoother. I'm not sure why I had to go to the 2210 form and enter the adjusted gross income amounts instead of doing this in the mainline data entry process. Made it very confusing. Isn't there a better way to handle this?
Here is the confusion - I get to the Fed penalty section and the software tells me I have paid $61 too much to the Fed in estimated tax payments. But it also tells me I may have a penalty. I'm confused. I opt for the annualized method. It asks me if the amounts/dates withheld are correct when the fields are all blank, and whether I respond yes or no, it won't let me type in the correct values. (???)
I'm guessing the large RMD I took on the IRA account at the end of the year had something to do with this. The state return was kind of the same.
Here is the thought: There are a lot of baby boomers now with IRAs and RMDs that may cause a bump up of income towards the end of the year.
Here is the suggestion: At least give a heads up early on in the process to the possibility and then make the process smoother. I'm not sure why I had to go to the 2210 form and enter the adjusted gross income amounts instead of doing this in the mainline data entry process. Made it very confusing. Isn't there a better way to handle this?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rick name
from Missouri
Verified Purchase:Yes
Learn to print supporting docs with proper page breaks!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock