Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: cincy21
from Cincinnati, Ohio
Verified Purchase:Yes
I like how easy this software is to use and have been using it for several years now. My only reason for rating it 4 starts and not 5 is that the accuracy/form check can be a little confusing. For example, it wants me to select an option on a form without giving additional information that might help be determine the most accurate selection.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Hobbytech
Verified Purchase:Yes
Works well but you need to search for the best price
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Port St. Lucie, FL
Verified Purchase:Yes
Worked perfectly. Upon opening it finds last years filing and fills in name and address, etc., automatically. Just edit last years info and update with current details.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Boris2k
from Winter Springs Florida
Verified Purchase:Yes
I have been using H&R Block Deluxe for about 20 years. This year, I can't import 1099 forms from financial institutions. Bank of America Merrill Lynch is not on the list of importable financial institutions.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SW Washington State
Verified Purchase:Yes
This is my 2nd year of using the software after switching from a competitor.
Overall, quite pleased with the product. Only area which could use help is the user interface. Could not find how to increase the font size to make it easier for my old eyes. Also, a bit plain.
Overall, quite pleased with the product. Only area which could use help is the user interface. Could not find how to increase the font size to make it easier for my old eyes. Also, a bit plain.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: How to submit
from Bradenton, FL
Verified Purchase:Yes
Have used H&R for several years and am completely happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear that you had a good experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central PA
Verified Purchase:Yes
I have used this software for several years and I have never had any issues with my taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Highly Disappointed
on March 4, 2026
Posted by: Kevin Krupa
from Portsmouth, RI
I am Highly Disappointed by this software version for 2025 Taxes. I have used your Deluxe and State Software with confidence for the last 15 years or so. This is the error found: Whole Form indicates a HR Block added checkbox on Form 5695 Section B Line 21C to carry address over from Section A. I was not taking the credit in Section B but this checkbox had an X in it which repeated an address for a desired credit of Section A. All your "Accuracy Checks" did not pick up an address inserted in an undesired credit but the IRS did. Please review.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock