Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Form2025
from IA
Verified Purchase:Yes
Simple to use. No problems. Will use the program again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear that you had a good experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Last time for me
from Mount Dora FL
Verified Purchase:Yes
As a former Tax Advisor with HRB, I have been using Deluxe software for many years. This year will be the last year! There were numerous problems with the software. After manually entering information from a tax document, zip codes would change, addresses would change, tax withholding would change, all with no changes by me. Additionally, it took three weeks and numerous phone calls to resolve a mistake with form 8606.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pinn
from Barnardsville nc
Verified Purchase:Yes
I had trouble understanding the difference between the signature pin and the IRS identity protection pin. It would’ve been better if there was a clear discussion of those two pins. In the discussion of the IRS pin, it would be helpful to note that that pin changes every year and you have to go to IRS online to get the right pin. I submitted my taxes to IRS four times before it was finally accepted on the fourth try..
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: TaxesDone33
Verified Purchase:Yes
Great product, easy to use and help section is spot on.
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Patter29
Verified Purchase:Yes
I have used this product for 14 years and am very satisfied with it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ga
Verified Purchase:Yes
The program/ software have been all help I needed to file my taxes, help was provided in professional and timely manner
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
Federal is good but has a few problems. Must specify state in personal information for electronic filing.
Virginia is very difficult, some of instructions must be ignored, i.e. residence is misleading. MFS instructions should be ignored. Problem runs best on MFJ. Virginia form 763 is useless
Virginia is very difficult, some of instructions must be ignored, i.e. residence is misleading. MFS instructions should be ignored. Problem runs best on MFJ. Virginia form 763 is useless
Pros: Fast
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston Texas
Verified Purchase:Yes
Bought and downloaded desktop version, it was easy to install and use
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock