Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: whyxxx
from Raleigh, NC
Verified Purchase:Yes
Was very disappointed with H&R Block's tax return software. I have a pretty straightforward return for married filing jointly, and had switched a few years ago from TurboTax after problems with their software to handle Roth conversions.
We are retired, and this is first year of my Required Minimum Distributions (RMD). Even though my distributions were done on time and properly, H&R Block software created IRS 5329 forms for both me and my wife (and my wife isn't even the right age for RMD!!!). I had to do outside research to educate myself and delete these forms from my return.
Also, the H&R Block software generated an IRS 5695 form for energy credit without explaining that my improvements did not qualify. Again, I had to do outside research to determine I should delete this form from my return.
This kind of sloppy, error-prone return is not what I wanted, and I will be looking for a different product next year.
We are retired, and this is first year of my Required Minimum Distributions (RMD). Even though my distributions were done on time and properly, H&R Block software created IRS 5329 forms for both me and my wife (and my wife isn't even the right age for RMD!!!). I had to do outside research to educate myself and delete these forms from my return.
Also, the H&R Block software generated an IRS 5695 form for energy credit without explaining that my improvements did not qualify. Again, I had to do outside research to determine I should delete this form from my return.
This kind of sloppy, error-prone return is not what I wanted, and I will be looking for a different product next year.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TomL1
from Houston, PA
Verified Purchase:Yes
I have used H & R Block tax software since TaxCut was converted. I have always been satisfied with the accuracy and results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
This year's software is really causing me problems trying to complete my taxes correctly. I needed to file an amended return due to receiving tax info late from a company I use for investing and believe me that feature is there with no pre description of the process and apparently no way to correct any issues entered incorrectly. Once the 1040X is done the original return apparently disappears leaving you without a copy of the original interview. I'm at a loss as to how to fix this.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Purchased this (the macOS version) for several years in a row. Works reasonably well. Crashed a few times, and trying to update within the program fails miserably with the versions for the last few years. In an infinite loop of downloading and applying the same update over and over. Had to cancel that, find the hidden disk image for the update and run that explicitly.
Don't know why the program crashed a couple of times when first opened and importing previous year's return. But ran well after that.
Help/Guidance is fine for simple situations some others are just not covered. For example, foreign pensions. If you enter a pension since it is a foreign country it does not have a TIN and thus you can't file it. Many countries have tax agreements that since the income is taxed by the foreign entity there is no US tax. Having an internal list of those countries and having a separate section for foreign pensions would be a nice addition.
3 stars, program works as advertised, could use substantial improvements.
3 stars, program works as advertised, could use substantial improvements.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sly Fox
from California
Verified Purchase:Yes
I have used this product for the last 10 years. It is very good.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MarkZ2025
from Hudson, MA
Verified Purchase:Yes
H&R Block Deluxe 2025 Software is once again a very good product for filing tax return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albuquerque, NM
Verified Purchase:Yes
Using this software is easy, intuitive, and saves me a lot of time compared to doing my taxes without the software. Well worth the cost.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: taxing007
Verified Purchase:Yes
Problem with program pulling up too much past info from last year's return. Also SS info was doubled. Never seen problems with software in the past.
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock