I had to uninstall my first download from your site. My computer would not open it up. I tried to reinstall it and realized I had to type in the confirmation code and not copy/paste it. I finally was able to download and install. A very frustrating afternoon. Otherwise the software downloaded. I have one big issue. I use Victory Funds from Texas and wish you would allow me the availability to download it.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I rated only three stars because the AI help with a question I had was not helpful. I had to go of the program to Google. In years past, I have had some questions answered by HR chat, but I'm guessing that is now replaced with the AI help. I might have overlooked it. I still like the software and plan to use it again as I have for years.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I've used H&R Block tax software for many years. I find it easier to use than either the web-based Block version or any of the other software out there. This year I got started as soon as the W-2s started arriving and was finished with my taxes by February 15 - a new record for me. Easy-peasy!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I use H&R every year and I am well satisfied with results
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I HAVE USED OTHER TAX SOFTWARE AND H&R BLOCK IS BY FAR THE EASIEST TO USE AND UNDERSTAND. AGAIN, IF YOU NEED HELP THE EASIEST TO USSE. THANK YOU!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
I have used HRBlock for more than 20 years (TaxCut previously) and it has been so simple to do my taxes right, while saving money in the process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
H&R Block Deluxe tax is relatively easy to use and is at a goodprice. If you have some unique issues (non-standard income sources, or unique tax breaks available) you may have to read through the IRS instructions, and/or play around a little with the program to see how to incorporate them, but for most the Q&A format makes doing your own taxes easy.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I continue to use H&R software as it is easy to use. The software saves me times by downloading my investment results preventing me from making mistakes. It is easy to double check my work and the software checks (and flags) any concerns before I send it in.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!