Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
2
Nothing but Problems!
on March 4, 2026
Posted by: dovetail
from Chadds Ford PA
I've used this software for at least ten years and this year have no end of problems with it. First, it did not import all of last year's data. I had to retype the information for all accounts that got a form 1099. Second, the premium version included a free state filing. When I finished the Federal Return and went to do the State the only option on the screen was the paid one. I paid for something I didn't get. Finally, I tried to file the federal return electronically and it was rejected even though I used the code that was given in the program. I don't know where they went off the road this year but they had better fix it.
Pros: Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Very helpful product but the software creates too many reviews for 1099B imports. The worst case is asking for acquired dates on holdings that have been held for years and have no acquired date. I have to enter VAR-L to "fix" the transaction to be able to file. And why does it list dozens of $0 transactions that I wind up deleting, and why is the transaction description so cryptic that I have no clue where to find and update said transaction? Why doesn't the software keep my payment info including license number and expiration dates? I will keep buying but I don't like the collateral pain each year.
Cons: Time consuming
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good software - could use a couple improvements
on March 4, 2026
Posted by: mike6083
from Chicago
Verified Purchase:Yes
Pretty good software, it would be 5 stars if amounts were shown of the goto pages so you know if you filled it in.
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Darto
from Florida
Verified Purchase:Yes
Form 8853 instructions were confusing although I figured it out after some trial and error.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Have been using HR for years, it gets easier every year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: StillFrustrated
from Thornton, CO
Verified Purchase:Yes
I have used H&R Block for several years. It is accurate and reasonably easy to use but has two notable shortcomings. First, I always use the standard vehicle mileage calculation for my vehicle's business use. Every year I have to perform several gymnastics to use this instead of entering depreciation, tax costs, etc. I have to edit directly in the form and ignore several warnings to use what I know is the right approach. I am also unable to electronically submit my Colorado taxes, because my spouse is an early childhood educator. Though the software recognizes the tax credit I still go to the department of revenue site to reenter my Colorado return online.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: bureaucrat1
Verified Purchase:Yes
We have been using this for over 10 years to do our taxes. It keeps getting better, and gets current faster.
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great software, which didn't handle Win transition
on March 4, 2026
Posted by: GrayStripe
from Fremont, CA
Verified Purchase:Yes
The software does its job, but I do have one major challenge. As Windows 10 was discontinued, I was forced to move to Windows 11. All my records from prior years of H&R Block Deluxe software going back more than six years were gone, gone, gone. I had even paid extra for download service, not usable to get the information. I am not certain why the IRS sent me a letter requiring me to reconfirm my return, even though I filed on the first day, Jan. 26, 2026. I didn't get a refund until March 4.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock