Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: JP2026
from Laredo, TX
Verified Purchase:Yes
I used the Federal Deluxe version only. I was not able to file my return until Feb 27 due to an update that was not made available by IRS. There was no explanation on the IRS web page and not info on HRB so I waited. THis is the last time I use the product.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Works pretty flawlessly - carries over numbers from previous years. Sometimes the explanations on the audit check before submission is a little confusing - since you go through this multiple times as you prepare, you ought to be able to 'clear' the ones you are sure of so they don't keep popping up for review - like zero ss tax collected on earnings - I don't know why my employer shows this on my W2, but it truely happens in my situation, so it would be nice for me to confirm it and then not see again. Also could use some better explanations as to 'why' - like I did not get a tax deduction for interest on a new car bought before the end of the year - my AGI was 210,000, just 10,000 into the phase out territory of 250,000, but I was not allowed my deduction of $175 - it looks like the calc was saying that I needed more than $2000 in interest to get a deduction ($2175 in interest would have gotten me a $175 deduction). I don't think this is the way most people are thinking it would work yet nothing in the software pointed me to how the IRS expected the calculation to be applied.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DrexelPatS
Verified Purchase:Yes
Based on good past experience, I again used HRB for 2025. My taxes are simple, but i draw comfort from having an 'expert' service backstop my 'pencil' draft return. I also like having a full service shop 'backstop' coordinated Fed & State efiling. The 'comfort' is worth the 'cost'.
In the end 2025 filing was successful - but not without a few frustrating last-minute glitches.
In the end 2025 filing was successful - but not without a few frustrating last-minute glitches.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Teedee85
from North Carolina
Verified Purchase:Yes
Super easy and quick, especially when you can download the previous year’s information.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Pavel61
from Maine
Verified Purchase:Yes
I have used your software for many years, and will continue to do so.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sacramento, CA
Verified Purchase:Yes
For about 8 years H&R software has been my go-to for taxes. I appreciate the service and as long as it remains fairly easy to use, I will continue to use it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
have used this product for more than 10 years. It has always been easy to use and understand.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Good Value
on March 4, 2026
Posted by: Pharaoh44
from Naperville, Illinois
The product is functioning well and delivers a better value relative to its competitors. It’s recommend that the software builds-in a better way to deal with the not informally issued IP PIN in a systematic fashion.
Pros: Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock