I have used your product since the 1990s. In the last ten years it has gotten less capable and harder to get help. Down loading 1099s is hit or miss at best. In the last two years I have had to enter many of my 1099s manually. I will be using Turbo tax next year.
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used H&R Block PC software for all my past tax filings. I am very satisfied, especially this year when my financial situation became more complicated. I was very impressed that the software was able to handle these changes. It saved me a lot in CPA charges.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I’ve been using the H&R Block Deluxe software for several years. It’s simple, accurate and I believe I get the best return possible. I haven’t had to use it but there is always assistance available if necessary. You can’t beat it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I ordered my HR Block Federal plus State Tax Return disk in January and proceeded to prepare my return. I completed both the Federal and State returns in early February, but was not able to file them because two alerts that needed checking and verification first. However, the updates were not released by the IRS until Feb. 27. I downloaded the update and proceeded to recalculate my return and found the alert had been corrected and I could proceed to finish and file my return.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used this product for many years and this is the first time I had a negative review. It is very surprising to me that the product was released with the update functionality not working. And it still does not work. That should just simply work and you should not have to use a workaround. When doing my taxes I found some of the guidance lacked precise guidance and was unhelpful. I am not sure what changed at the company but the product did not meet the standard that had previously been set.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have had used H&R Block tax software for a number of years and love it! It is easy to use and very accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Great price and simple to use for a retired couple and have used for many years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have been using this for many years. The only issue I had this year was with the mistake checker. It kept telling me I had possible errors. I checked them, reentered the right numbers, but they would NOT go away. Filed anyway.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!