very limited w2 uploads essentially useless. state program not complete could not electronically submit complete waste of money. hello turbo tax
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've been using the H&R Block software for years now. This year is the only time I've had an issue. After doing the latest update, I can't access the finished state return. All I need to do is print it and send it but I can't access anything. Otherwise, I like the process for what it is.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using HRBlock since they took over my old program. Easy to use and reasonably priced.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The product doesn’t feel polished. In some cases it has circular paths, very frustrating. You can tell the QC was lacking. Because of my age it asked for Social Security income. Even though I had none it kept on asking. It has definitely gone down hill compared to previous years.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
The federal part worked well, but I purchased the deluxe plus state and the app would not let me download the state. It would only give me the option to purchase it. I ended up using my states website to submit state taxes. I will not purchase the state portion again next year. Second problem: I have the Mac version and your updater will not update properly. I have to manually download updates and install them. This has been an ongoing problem for the last few years for me.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I buy H&R Block software every year and it never disappoints.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
My first year doing RMD’s. In the interview where it asks the dollar value of my RMD (and also the dollar value of the distribution to satisfy RMD), the wording of which of two entry boxes (one is for filers that use a missed the RMD grace period) to enter my numbers IS VERY CONFUSING. It would so nice if the programmers asked a simple question first - “Did all your distributions for this tax year equal or exceed your RMD amount”. If the answer is YES (most filers) just show the entry windows for RMD NEEDED and RMD DISTRIBUTED.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. Please contact our support team at 1-800-472-5625 at your earliest convenience. We appreciate your business and look forward to serving you again soon!
I have used this product for years & I am completely satisfied with the results.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!