Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Rensu
from NC
Verified Purchase:Yes
Found it easy to use and very helpful in submitting electronically.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 5, 2026
Posted by: ann85
Program walked through all the steps to fill the forms out and included explanations of where to enter each type of ststements.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
I found the entries for IRA withdrawals confusing. ON my first pass thru, I ended up having to pay penalties on IRA withdrawals. I finally forced the program to list Qualified Charitable Distributions in the correct space on the IRS forms.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago IL
Verified Purchase:Yes
Used this for many, many years... Why? EASY TO USE
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Holly Springs NC
Verified Purchase:Yes
I have used HR Deluxe for many years. This year's version is the absolute worse and I won't purchase HRB tax software again. The federal portion would not update and I also had to keep re-loading the state version. I reloaded the software multiple times and even today I can not get the software to open. This is the message I am getting: This return can't be open because the NC isn't installed. To reinstall the state program go to the Tools menu......blah blah blah. " I have done that and the results are always the same.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh
Verified Purchase:Yes
Been using this software for past 6 years. It is pretty solid but has a few quirks. I do get errors at the end to complete information that the software never asked me for along the way. There are a few areas that are confusing like the sale of stocks and non qualified distributions. All the rest is pretty strait forward.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dave19F
from NY
Verified Purchase:Yes
I had to go back and make a correction on my 1099-R, it kept everything else I entered the same, BUT after I e-filed I noticed the capital loss carryover that was imported from last year's return was deleted, so now I have to do an amended return. I wish the program could've retained that information.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: ReqMinDist
Verified Purchase:Yes
I have used the program now for many years - this is the first year I have to do RMD - and I am not sure it worked into the program properly - perhaps I missed it, but a specific instruction process for us old folks would be nice for the warm fuzzy feeling that we did it correctly
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock