Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Great presentation, very smooth operation
on March 5, 2026
Posted by: Schkotty
from Pa
Verified Purchase:Yes
I have used H&R for 10 years now and am satisfied with the results.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program
on March 5, 2026
Posted by: Stevie25
from Ocala FL
Verified Purchase:Yes
I have used H&R Block deluxe for several years. I am happy with the ease of completing, reviewing, and filing the tax forms. The program moves the process along smoothly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Life changing.
on March 5, 2026
Posted by: Doug01
from Cicero, NY
Verified Purchase:Yes
Helped get taxes done in one day including investments.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Needs work
on March 5, 2026
Posted by: Needs work
from New Jersey
Verified Purchase:Yes
Generally works well but had a very difficult with inherited IRA's. Program indicated that this might be resolved in future update. Online help was worthless.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on March 5, 2026
Posted by: SallyDoc
from Pennsylvania
Verified Purchase:Yes
I use H&R Block every year for about 10 years now. It’s easy to use and the support is terrific.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Easier after getting into program
on March 5, 2026
Posted by: Nene 2
from Ohio
Verified Purchase:Yes
Bought Deluxe federal and state. Downloading for federal was smoothe; state, not so much. Instructions for both sort of confusing. Being first time of filing online was definitely an experience. However once I looked up many things online to explain the process, it became easier and I appreciated the running tally of my refund on the side of screen.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features
on March 5, 2026
Posted by: colt1
from Richmond, VA
Verified Purchase:Yes
Have used your product for several years.Always is easy to use and accurate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Awful
on March 5, 2026
Posted by: Katie WG
from San Diego
Verified Purchase:Yes
Very confusing program. Having to fix so many errors and told you can’t efiile if you fix errors. I prefer turbo tax, easy to use but won’t work on my computer. I hope I don’t need to use this program ever again.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
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