Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: PJProgrammer
Verified Purchase:Yes
You said it had the ability to import from Vanguard. But the system kept crashing.
In addition, I had trouble opening it up, which ended up being related to different logins on the same computer. On the same computer, I should be able to open up a Program under one login or the other – especially after I have indicated the privileges to share the files between logins
I found that you did not have cryptocurrency forms available till March 11 and I wanted to file prior to that
So those were three big things that has a former computer programmer, I would have expected to not encountered difficulty with. I am not a novice. I am a former systems engineer. I understand how to troubleshoot things usually. And I still ended up having program problems with your program.
In addition, I had trouble opening it up, which ended up being related to different logins on the same computer. On the same computer, I should be able to open up a Program under one login or the other – especially after I have indicated the privileges to share the files between logins
I found that you did not have cryptocurrency forms available till March 11 and I wanted to file prior to that
So those were three big things that has a former computer programmer, I would have expected to not encountered difficulty with. I am not a novice. I am a former systems engineer. I understand how to troubleshoot things usually. And I still ended up having program problems with your program.
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: This one
Verified Purchase:Yes
If you are an Arizona Resident and take the extra private school tax credit, don't use this software if you want to file electronically!
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Jackinapse
from Huntsville, TX
Verified Purchase:Yes
Can't explain it, but it seemed to be changed somewhat in formant and I struggled,,hoping I would take advantage of not having to pay taxes on my social security income since I am 92 years old. But I guess that was no fault of your system, just the fact that my income did not fit the proper elimination category. Other than that, I was certainly glad that I could let you doo all the work and I merely had to make the entries.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easier to use than previous versions
on March 5, 2026
Posted by: The Mailman
from Sedro-Woolley, Wa.
This years version was much more expensive than the previous couple of years. It is a little easier to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I think the software is great. There were some questions that I could not find answers to on more of the detailed issues I had this year. But overall, great product.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from rural, KANSAS
Verified Purchase:Yes
I bought it for an early start and filing.. At one point it told me, I could not continue because I didn't have a form and to update in a few days to receive the form. After a week I got it. DELUXE does not mean COMPLETE.
After entering my 401K RMD off of my 1099 it told me I'd have to pay a $2,5xx penalty for not taking enough RMD. That differed from my Broker Charles Schwab who claimed I DID take my minimum RMD. .. I had to manually enter the same info into the form directly and POOF- the 25% RMD Penalty disappeared. Charles Schwab saved me $2500+ tax penalty not H&R Block...
After entering my 401K RMD off of my 1099 it told me I'd have to pay a $2,5xx penalty for not taking enough RMD. That differed from my Broker Charles Schwab who claimed I DID take my minimum RMD. .. I had to manually enter the same info into the form directly and POOF- the 25% RMD Penalty disappeared. Charles Schwab saved me $2500+ tax penalty not H&R Block...
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tazzy25
from CALIFORNIA
Verified Purchase:Yes
Seamless transfer of documents with understandable step-by-step instructions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I appreciate the cautions at the end of completing
on March 5, 2026
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I have used H&R Block software for many years and have always gotten a bigger refund than I would have on my own!
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock