I bought this last month and is very happy with it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The past two years the software has been more difficult to use; for example entering wash sales- not enough data requested to get the correct gain loss. Large banks such as JP Morgan Securites aren’t listed to download 1099 B. This leads to time consuming entries and possible errors.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I like the ease of use and the checks to make sure all is correct
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I've been using HRBlock for many years and love how it walks you through each section! Very simple!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
no clear direction on how to handle nys inflation rfund for Federal and state tax. explanation of need to use refund bank unclear. Paid for something not needed. Lacks explanation on meaning of nys return errors.. Had to use multiple attempts to fix state returnMay try tax cut next year
Cons: Time consuming
Value
3
Response from HRBlockBy Tra Social Media Team, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
My biggest problem is the print is too small. It is very difficult to read.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
FOUND E FILING STRANGE. AFTER THINKING THAT I HAD COMPLETED IT SAID I MUST UPDATE TO E-FILE. I UPDATED AND HAD TO REPEAT THE PROCESS. ALSO I WAS NOT ABLE TO TRANSFER DESIRED FILES FROM TURBOTAX. IT ONLY LISTED SOME OF THE TURBOTAX FILES. I DON'T RECOMMEND THIS PROGRAM. HAVING TO ADJUST TO A NEW PROGRAM WAS ALREADY TOUGH.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.