We switched from Turbo Tax because their software would not take Windows 10. Also did not want our info on the Cloud. Needed a software that would keep our personal info on our own devices.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
hard to use, auto update not working is a real pain
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I've used H&R for several years now and every year I answer a ton of questions about deductions just for the software to tell me I'm better off just taking the Sundays deduction. I already know this from the start but I'm still forced to go through all the questions. You should have an option from the start to just take the standard deduction and let those who already know that they don't have enough items to beat the standard deduction bypass all those questions.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Over the years, H&R Block Tax Software has been a mainstay for our entire family. We have a great level of confidence that it will provide accurate returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Been using H&R Block for over 10 years now and it just keeps getting easier and easier to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Great to have completed my 2025 tax preparation with this product. Now the second year of use. Filing was for a federal return only. Only had basic income sourses and used standard deductions. The price and easy of filing were the highlights.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Been using HR Block for 18 years straight to file taxes and it always maximizes my refunds and finds all the hidden credits. Great software. Highly recommended.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!