I have used this for a few years now and it’s a great product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Not happy with the transfer of information from 2024 to 2025 not including a box that HAD to be checked to receive the earned income credit. I had to retype all info in to get this to show at the beginning of the tax season.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I buy the software early and have never regretted it. It’s an easy to use super intuitive package. Thank you for creating such a user friendly software for something that’s not all that pleasant to do.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The program is easy touse, and it remembers my last years return. Makes it easy to put in new figures.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Good. However I had a problem with my return submission and found it difficult to pinpoint the problem. Eventually it was found and corrected and return accepted but more help in that area would have been appreciated.
Pros: Easy to prepare
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Several problems with this year's edition of HR Block. I've opened two cases with the Help Desk. The first was closed without correcting or even addressing the problem, and I've yet to have a response from the second case I've opened. The state I filed with required additional information which means to me that the preparation software for the state was incomplete. Processing by the state has been delayed and I don't know the results of my expected refund as yet.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Easy to input of information and the program does the rest, love the accuracy check
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!