Disappointed that the program did not have moving tax consequences. Both the online help and in person support was useless.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Extremely disappointed that there is no Merrill Lynch integration this year (2025 tax year). In lieu of their cooperation, you need to disclose who you have partnered with for uploading 1099s. Additionally, you really should enable uploading PDFs for 1099s. Expecting us to happily do a ton of manual data entry is ridiculous-especially since this is the first year this integration been missing.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I useed Block tax cut for several years and it is good stuff. BUT the company makews it very difficult to contact a human to solve a problem so I ssweated through hours opf attempting too submit my fed & state for e-file when THEIR CODE DID NOT WORK. A very nice lady resolved it by sending me a new wrorking code but only after my searching for athee lway to reach her for a long ttime;
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Use H&R program every year and it has not failed me
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used H and R Block program for many years and have never had a problem with it.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
good software the step by step can be easier to follow. State return usually has a different taxable amount if you have a retirement accout at work nj state does not deduct for this kept getting a message
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!