I’ve been happy with HR Block’s software for a decade more after switching from TurboTax. I have just a single complaint or objection: I usually respond pretty quickly to offers to pre-purchase the subsequent years software and for 2025 I Probably made that purchase a year or so ago. My complaint is that instead of recognizing that I already have purchased the software your marketing people continually send offers to purchase the software. They should know that I’m already a client and user and stop the incessant pitching. This year it happened that not remembering I had purchased the software. I purchased a second time late in the Calendar year probably in the fall, I just discovered that when doing my taxes last month that I had actually purchased two sets of HR Block software. There’s a lot to keep track of in life and it’s irritating That your marketing methods don’t acknowledge long time repeat customers and stop the constant emails and offers. I would definitely give Product itself five stars if it weren’t for this issue.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using Turbo Tax for years. However, I'm using Windows 10 and Turbo Tax quite supporting Window's 10. My laptop cannot be upgraded to Windows 11. I was between a rock and a hard place. I found that your system still supports Windows 10, got it on sale and is just as easy to use as Turbo Tax. I did my taxes in a total of 45 minutes. Thanks for being there when I needed you!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.