Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Tax Monster
from Pittsburgh PA
Verified Purchase:Yes
The program did my federal just fine but it was missing some state updates and I had to use my state’s website to file state. Not sure how to avoid this in the future. I ran the updates and it said it was good but when I entered the same numbers on the state free file I got a bigger refund due to some other state specific credits.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: StGer
Verified Purchase:Yes
The program works well the first time through but then it’s quite a challenge to go back to find and correct errors
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Gz Wisconsin
from Madison, Wi
Verified Purchase:Yes
The Federal step by step guide is great, but the State guide is not so good. To many general questions with very little clear descriptions
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Jo99
from Boston ma
Verified Purchase:Yes
Import feature saved slot of data entry, works well for entire import
Easy to follow
Easy to follow
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
on March 6, 2026
Posted by: Anonymous
Generally happy but two problems. (1) Re estimated taxes paid, the program includes taxes paid in 2026 for 2025 but the audit says you cannot include taxes paid in 2026. (2) The program does not provide for entering bank details for refunds. It seems the only way to do this is by overriding the entries on the form. This seems very perverse.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: rrber
Verified Purchase:Yes
All was fine except could not import 1099B because there was not sufficient space for the file. Was told do it manually, which was not helpful.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JPat17
Verified Purchase:Yes
Accurate, easy to use, clear instructions. Start to finish it took me less than two hours to complete, print and e-file my return. Perfect for retirees like me with three pensions, Social Security and an MRD from an IRA.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to Use
on March 6, 2026
Posted by: Pilgrim_52
from Salisbury, NC
I have used the H&R Block tax program for quite a few years. I appreciate the free e-filing of the federal taxes; however, for the price of the program, I feel that e-filing of the state taxes should be free as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock