Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Arlington VA
Verified Purchase:Yes
Your program had no place to record QCD's. This is inexcusable
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, July 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-
5625 at your earliest convenience.
5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sjgddhjk
from Decherd TN
Verified Purchase:Yes
Great. They still have a desktop version that works on my computer. Easy to follow along and upload my 1099’s
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, July 22, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bobbie 632
from Atlanta GA
Verified Purchase:Yes
I have been using it for years and it saves me so much time and money. And it’s more accurate than my old account who didn’t keep up with all the tax laws
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, July 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: MW27
Verified Purchase:Yes
Had lots of problems with data entry, and was frustrated with lack of explanations.
I had to use Google AI to get answers that should be in the HRBlock program
I had to use Google AI to get answers that should be in the HRBlock program
Response from HRBlockBy Maria, Social Media Team, July 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Refuses to file electronically
on July 16, 2026
Posted by: kalics
from VA
The program had to use the "iterative method" for calculating APTC health care payments and because of this, it gave a message at the end that stated because it had to use the iterative method it could not electronically file. What?! No other issues with the return. I had to mail almost 50 pages of tax forms by certified mail but the US postal service has lost my mail. It's been over 6 weeks, stuck in OLATHE, KS. Now I have to print and mail a duplicate. A pain that could have been avoided if the program would have just filed my return electronically.
Value
4
Response from HRBlockBy Maria, Social Media Team, July 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Where am I?
on July 13, 2026
Posted by: DLB Loc
from englewood NJ
I am never quit sure wherre I am in the program. This is especially obvious when inserting info related to different jobs,
Cons: Time consuming
Value
3
Response from HRBlockBy Asiya, Social Media Department, July 14, 2026
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: failyre
from Oak Park, CA
Verified Purchase:Yes
I have used this program for many years, but encountered many problems with it this year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, July 14, 2026
Hi, thank you for your loyalty over the years and for sharing your feedback. We’re truly sorry to hear that you experienced difficulties this year, especially after trusting us for so long. Your experience is important to us, and we’d appreciate the opportunity to learn more and help address your concerns. Please give our support team a call at 1-800-472-5625 at your convenience. We value your business and hope to make things right.
Written by a customer while visiting HRBlock
Posted by: Tkdye
from Texas
Verified Purchase:Yes
Very patient and helpful in guiding me through their product features. All my questions were answered
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Asiya, Social Media Department, July 14, 2026
Hello, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock