Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: CincyBugs
from Cincinnati, OH
Verified Purchase:Yes
I have used H&R Block software to do my taxes for several years now and generally have been very happy with it. This year my tax filing was delayed for two weeks due to a software error that would not allow me to e-file. The program identified an error in one of the supporting tax forms that was not in error. This wasted 2 to 3 hours trying to fix the "error', only to find out through the help chat feature that there was a known software bug which would be fixed in an upcoming update. The update date came and the issue was still not fixed. The next update came a week later and the issue was finally fixed. The error message went away and I could finally file. The issue wasted my time and delayed my refund by two weeks.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alvaton ky
Verified Purchase:Yes
Found a glitch form 1099B when I put in State initials it said this is not a number then it froze up had to force quit and start over when I put in State number It kept putting commas every three numbers and couldn’t file until I just deleted the number altogether.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JHC42
Verified Purchase:Yes
I have used this product for years and will continue to do so. It makes doing taxes relatively easy and keeps up with tax law changes. I particularly like the ability to efile, import information from various providers directly into the program, and to prefill data from last year's return. With the ability to do more than one return, I do my own, that of some family members, and sometimes use a spare return to do "what if" scenarios. It's a great tool.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Trumpeter
Verified Purchase:Yes
Easy to use! Transferring data Fri the year before is great. All current tax changes included .
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gommy 4
from Maryland
Verified Purchase:Yes
I buy this program every year and it never lets me down. Always easy to follow.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Big G22
from Liverpool, N Y
Verified Purchase:Yes
I have used this software for many years. I would not think of using anything else. After the first year it is just too easy to complete.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DaKy
from Louisville
Verified Purchase:Yes
The user interface is archaic. I was not able to file my state return because the software said I had a mistake. I didn’t. And even if I did I should be able to use my judgment and file whatever I want to file. And btw, it allowed me to file my federal return with the same mistake.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Block Program Not All H&R Block Programming
on March 7, 2026
Posted by: Chumley
Verified Purchase:Yes
Product seems to have done the job as usual but to me a continuing deficiency is the programs lack of a native PDF writer. The "free" PDF download concerns me as software is generally not free and I am concerned that a third party will be able to harvest portions of my tax information during use.
Cons: Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock