Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Elm Grove, WI
Verified Purchase:Yes
I've been using this program and its predecessors since the nineties, always with great success.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: toms12
Verified Purchase:Yes
The Virginia return is still a challenge to find the correct entries for US and VA tax exempt interest.
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jawa2
from Maine
Verified Purchase:Yes
Can't use the e-file feature because the program only accepts 5 digits when I try to file. No agent seems to be able to figure this out. One told me to return the program? Very disappointing. In previous years it has worked fine.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Navigation through your program has not changed in more than a decade. Your AI answer person is pretty bad. It is March 6 and I cannot print out my 1040 ES without giant DO NOT FILE notices because the IRS is still working on it. I don't care. I file and pay electronically - all I want is the little documents to put in a reminder folder. Spend a buck and update the navigation.
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jpami
Verified Purchase:Yes
Overtime Income. The interview/program assumes overtime income is reported on the W2. There is no way to make entries for overtime income NOT reported on a W2. In order to be able to claim the deduction for Overtime income you have to in effect lie by stating that it is reported on the W2.
On a 1099-R Box 2A (Taxable Amount) was blank and box 2B (Taxable Amount not determined) was checked. I entered o for box 2A. Although there was a question during the interview asking to enter the taxable amount I think there should have been an alert during the accuracy review to question again if there was a taxable amount.
Finally, when I tried to submit a review directly from the program I receieved an error stating to answer all questions which I had done.
On a 1099-R Box 2A (Taxable Amount) was blank and box 2B (Taxable Amount not determined) was checked. I entered o for box 2A. Although there was a question during the interview asking to enter the taxable amount I think there should have been an alert during the accuracy review to question again if there was a taxable amount.
Finally, when I tried to submit a review directly from the program I receieved an error stating to answer all questions which I had done.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this software for many years. I feel it is one of the best and plan to continue to use it in the future.
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HomeDoer
from SC
Verified Purchase:Yes
Solid product, easy to install and use. Was a better experience for my than Turbotax which I used for 20+ years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Honeyville
from Utah
Verified Purchase:Yes
2024 taxes submitted; however, my taxes never fully submitted to federal. I ended up paying late fees and trying to resolve the issue for many hours. 2025 submitted; however HR block, for the first time ever, wouldn’t efile to Utah. I had to go through another system to file. HR Block has gone downhill the past two years.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock