Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
2
refund flaw
on March 7, 2026
Posted by: C2dak
from AZ
Did not appreciate getting letter from IRS wanting banking info for refund. Your program allowed me to ask for check for refund even though I efiled. Now have to wait over 10 weeks for refund. You should have known you couldn't do that anymore with efiling (as of Oct 2025). Very dissappointed
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Instructions don't match app: When importing financial data from Vanguard the instructions differentiate between Vanguard Brokerage and Vanguard Mutual Funds, describing how to select the right one. But only Vanguard Brokerage appeared in the drop-down menu.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Always a great job Easy to follow and the error checks are much better this year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used the software for several years and never been bothered by the IRS! Easy to use and navigate!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Very satisfied with H&R Block Deluxe tax software. Easy to use. I converted over after using Turbo-Tax for past 7 years.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I buy online every year. Easy to use and follow along. You are asked questions. Check a box or write in response. Once done iit will run a review to check for accuracy. Fix any errors show. It's really that simple. Done in less than an hour
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.