Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Ca
Verified Purchase:Yes
The search part needs some improvement. I tried to find the auto loan interest and auto purchase sale tax. It’s very hard to locate them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Scotto57
from Plymouth, Mn
Verified Purchase:Yes
The updates don't install until I exit all other programs and restart my Mac.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Used for many years with good results and complete coverage of my needs. Had just a few glitches this year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: javajulie
Verified Purchase:Yes
The software is fine but the government should be supplying this software for free.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Phoenix Az
Verified Purchase:Yes
Easy to use. I have used the software for years. HR
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ray496
from Fremont, CA
Verified Purchase:Yes
The main things I get the program for are so I can import info from my investment account and let the program put the numbers where they belong, mainly capital gains and losses., and also let it organize and compute things. In 2025, my wife passed away. I knew I could file a joint return, but I wish there was more information as to how exactly I needed to sign the return. All I saw was to write "surviving spouse" after my name. There was no comment about what, if anything, I needed to write in her signature space. Do I leave it blank? Do I sign her name with some notation about signing for her? There should be something said. This was especially true for the state return (California) because your program said I could not e-file it and had to print it out and mail it. Sometimes a number is not clear as to where it came from. It would be nice to be able to click on any number and go to a schedule that shows how it is computed, not a general discussion of what goes into it. A prime example is the tax computation when you have qualifying dividends and capital gains. Your program puts in the correct tax, but I would like to see a schedule of how it is computed instead of having to find the schedule in the instructions on the IRS web site and then copy it and do a manual computation.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so very sorry for your loss, and we truly appreciate you taking the time to share your feedback with us. We’re also sorry to hear that your experience did not meet your expectations. At H&R Block, we strive to provide 5‑star service for every client, and we regret that we fell short for you.
We would value the opportunity to address your concerns. If you would like, please reach out to our support team at 1‑800‑472‑5625, and we will be here to help.
We would value the opportunity to address your concerns. If you would like, please reach out to our support team at 1‑800‑472‑5625, and we will be here to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Decatur, GA
Verified Purchase:Yes
Great product, easy to follow with accurate results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mi
Verified Purchase:Yes
Been using H & R for over 10 years. Always satisfied, easy to use. Wish they would include e-file for state at a reasonable cost.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock