Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: DaveG62
Verified Purchase:Yes
Switched from Turbotax last year, never regretted it. However, the H&R block software could be a lot more user friendly. It seems counter intuitive at times. The error I received was confusing, and didn't just bring me to the field there was an issue with.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DRH48
from mo
Verified Purchase:Yes
Have used the software for the last 15 years without any issues. Very pleased.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Wmo01
from MN
Verified Purchase:Yes
Does a great by checking your eligibility for the new tax credits. Without this software we would have missed out on some of the credits.
Pros: Easy to prepare, Maximizes refund
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rich101
Verified Purchase:Yes
I found the screen size to be difficult to work in. There were several glitches as well. “Other income” was duplicated when it pulled into the state form. At the end, some forms I didn’t need to file printed with forms to file and others I needed failed to print. All of this created additional work to resolve the issues.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Luther 3
from Washington, NC
Verified Purchase:Yes
Dealing with traditional IRA RMDs was very confusing!
Pros: Maximizes refund, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: sgtbear
from Illinois
Verified Purchase:Yes
I have used the program for many years. It makes it easy to file my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
I have used this software for years and it continues to be a sound product. The interview is straightforward and user-friendly. Navigation is excellent with links that allow the user to jump to different parts of the interview or to different forms as needed. Filing electronically is also easy.
I have two suggestions for improvements. First, updates continue to happen well into March which makes filing your return early in the tax season disconcerting. Perhaps nothing can be done about this because the law is being updated, but if that’s not the reason, it would be nice to finalize the product earlier. Secondly, as far as I can tell, the user interface of the software hasn’t been upgraded since it was initially released years ago. The only problem with this is at screen resolutions of 1920 X 1080 (typical on contemporary monitors), the text is difficult to read particularly for older eyes. Because there is no mechanism within the software to zoom or change the color scheme to a higher contrast, the user is forced to change the resolution of the monitor. Otherwise, the user interface is fine.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Having used this program for years now, it never disappoints. Easy to set up, Easy to use. Accurate every time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock