I purchased this a few weeks ago and was surprised that it was able to extract some data from a previous TurboTax file. Two things did not go as expected. 1) I cannot figure out how to close the program after saving it without just shutting down and rebooting my Mac. 2) I was unable to extract some 1099 data from my bank so had to enter it manually. Had this occurred for all of the 1099's it would have been a big issue.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using H&R Block tax software for years. It’s easy to use. Our taxes have become more simple after 2017. Thanks to the new tax laws, the standard deductions are so high, we do not have to worry about itemizing. This makes things even easier. And our refunds are much higher!!! Love it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using the H&R software for several years. Easy to use. It provides explanations for areas when I’m not sure if it applies to me. Very happy with the tax software product.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I had some income with no 1099 form and it was very very hard to figure out what to do with that. Your AI help was no help; I finally just had Gemini walk me through what to do.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Could not load software a second time on another computer. Got an error message that said I’ve reached the maximum downloads, but I only downloaded it once. Other than that the program was easy to use to file taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.