I have been using the software for many years but there are certain tax issues that are not well explained or noted in the software. I had to research on line to get my answers. The software includes many more fillable tax forms than the ones they direct you to. Needs better explanation of "did this happen during the year"
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Have. had it for years. It still works for us. However - price was reduced AFTER we bought it. That is not fair.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
This is great tax software. Very easy to use and very intuitive for a reasonable price. I love that it's a software program that you can have on your PC rather that a cloud based sfotware.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used their product for years. It misses nothing, and is accurate. IRS has not had a problem with my returns.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
It is a good program for doing your taxes. It has a strange issue with supporting PDF files (I have Adobe) and wants you to download the PDF995 application to save a PDF file. That is broken.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
been using hr for few years. this year, their update software didn't seem to work properly so had to the fed and state every week. pain in the butt but did it. opened a ticket but did not appear they fixed the issue. also, the readme for the update does not list what is being updated.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!