Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Not enough information carries over year to year. Too much manual re-entry of data.
Cons: Time consuming
Value
2
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Have used H &R Block program for years. Easy to use, would recommend it to a friend.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: cef 2026
from Michigan
Verified Purchase:Yes
Been using the software for years. It's excellent.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Jose, CA
Verified Purchase:Yes
The software is buggy.
It took numerous tries to load my 2024 HRB tax data. Once it said it had successfully loaded last year's data, it then forced me to enter the same data manually.
The software is not flexible. If you somehow miss an HRB question, God help you to find a way to enter vital data in a tax form (for example, taxes paid during the year by taxpayer).
I am going back to TurboTax next year.
It took numerous tries to load my 2024 HRB tax data. Once it said it had successfully loaded last year's data, it then forced me to enter the same data manually.
The software is not flexible. If you somehow miss an HRB question, God help you to find a way to enter vital data in a tax form (for example, taxes paid during the year by taxpayer).
I am going back to TurboTax next year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Will Use Every Year
on March 8, 2026
Posted by: patty26
from Dracut MA
Easy to use, Have used for many years and am always satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Railroad34
from Colorado
Verified Purchase:Yes
Thank you for keeping your program compatible with Win 10.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Addie thedog
from Maine
Verified Purchase:Yes
Federal worked fine and efiled without problems. Maine state had an error that I reported to you. It took a week to get a fix. Maine state is still messing up my email on printed form. I e-filed anyway because you said no more Maine updates were coming.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maumee, Ohio
Verified Purchase:Yes
For some reason the IRS didn’t recognize the amount in line 11 from my 2024 taxes. The amount was correct but it was rejected four times. My fifth submission was finally accepted since I entered 0 on line 11. Might want to address this issue I. Next years program! Never had this problem in past years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock