Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
There was a glitch in the software and your live agent wasn't helpful at all. Twice they seemed interested in getting me off the chat line so they could talk to a person with an easier problem to solve.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Milford, OH
Verified Purchase:Yes
I did my own taxes again this year with H&R Block software. I found it very easy to follow the prompts in the program and complete my taxes on my own, even with new forms to fill out this year for a budinedd business that my wife is doing.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jasm2
Verified Purchase:Yes
I've been using this product for years and it works great! I like that it pre-fills a lot of information for you from the prior year too!
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rich822
from CA
Verified Purchase:Yes
The use of the product was ok. I had no trouble entering data. Your status of my state return is still not fixed after several updates and restarts. CA FTB has already deposited my return to my bank. I hope next year you fix the problem.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: kned
Verified Purchase:Yes
Pretty good overall. I was used to turbo tax, so it took me awhile to figure out the nuances of H&R. Need clearer instructions on how to view the final tax return before printing, or else a different way to get there.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Software isn't complete
on March 8, 2026
Posted by: cec47
We are presently heading for the middle of March, and I'm still getting an error message that says:
Calculations of form 5329 lines 54a and 54b are not available in this update. You'll have to wait for a future update to file your return.
That's not acceptable!
Calculations of form 5329 lines 54a and 54b are not available in this update. You'll have to wait for a future update to file your return.
That's not acceptable!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Unsupported form cause big issues
on March 8, 2026
Posted by: Shelkol_1
from Westford, MA
In order to get a rebate on an EV charger I had to fill out some unsupported forms. That was OK as they are commonly used. I had to overwrite a field to put in the result. The software did not add in my over write, so I had to over write the total. Then I had to over write the entry on the 1040! And then to top it off, once you over write a field you are no longer able to e_file.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Howie1554
from South Florida
Verified Purchase:Yes
Not intuitive it's difficult to go back to make changes.
In the past I used Turbo Tax and it was much easier to use. Unfortunately, Turbo Tax requires Windows 11 which I don't have. Turbo Tax is a far superior product, and I recommend that if your computer has Widows 11 use Turbo Tax.
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock