Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Verizon network
Verified Purchase:Yes
I Enjoyed using the software but had a major problem getting it to get updates. It ended up that there is an issues using Verizon wireless networks and being able to get updates. I had to disable IPV6 to get it to work
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Willybill32
from Lexington, KY
Verified Purchase:Yes
I’ve used the H&R Block tax software on my Mac for many years and always been pleased with it. It does everything it’s supposed to do generally, but this year I was u able to import investment data from my Merrill Lynch account. I called for support, was told there was a 10-minute wait and given the option of having someone call me back. I got the call back and was told there was a problem with importing from M-L and the problem was not expected to be fixed in time to use it for the 2025 tax filing season. I did wind up manually importing the data (hence four stars instead of five stars) and I was then able to successfully file my Federal and State taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Good package with a few missing forms
on March 8, 2026
Posted by: ktauscher
from Phoenix, AZ
I bought this to replace TurboTax and it worked pretty well except for the fact that I could not import my Investment Income because Wells Fargo was not available. Also, it said I could do my Arizona state return, but this did not include 2 Arizona forms (340 and 352) that I needed but the software didn't provide even though the interview asked for the data. I had to download them and fill them out myself. I'm glad I checked or I would have sent an incomplete return. Please correct if I am to use again.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Nwtx3949
from San Antonio TX
Verified Purchase:Yes
I am a returning customer. I prepare two different returns using your software.
I found the final part of the program was improved over last year. The part where you print a paper copy and upload to the IRS with your banking info.
I found the final part of the program was improved over last year. The part where you print a paper copy and upload to the IRS with your banking info.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Poor product
on March 8, 2026
Posted by: Ktim
from Mi
System kept charging me for state filling on my credit card but did file my state return because it said an update needed to be done.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rexburg ID
Verified Purchase:Yes
Other than the problems with updating the program and getting the state addendum downloaded and installed (which has happened every year for the last 5 years) it worked well!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbus, Ohio
Verified Purchase:Yes
I have H&R Block for 10 years and have had excellent results. Easy to use and guaranteed results.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MarkinWA
Verified Purchase:Yes
This tax software is very helpful in many ways, but I encountered some situations where I was just making my best guess because I'm not familiar with tax terminology. I tried the AI tool but didn't find it very intelligent; maybe I give up too quickly. Once completed, I found it very easy to transmit it to the IRIS.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock