Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Federal refund I received was $3500 more than expected or filed. Don't know why. I just filed what HR block calculated, including the OBBBA senior deduction. Fed didn't complain.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Disapointing
from Center Valley, PA
Verified Purchase:Yes
I could not locate the IPpin until my filing was rejected by the IRS. The rejection gave instructions for locating the IPpin.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Nuts 45
from milwaukee, wi
Verified Purchase:Yes
used for years, but this year nothing seems to work correctly. Data seems to change each time I go into app and now doesn't ptint what I want. And I show TWO pending charges for my state submission that I only submitted to ONE state return. Not a happy person
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: 26 taxes
Verified Purchase:Yes
II bought the software approximately in January. It was very easy to use.
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ed79
Verified Purchase:Yes
No support. No way to communicate and ask questions. Software not complete. Disaster for me second year in a row. Now I have to find someplace to get my taxes done at the last minute. Won't be back.
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Some good but accuracy review needs more effort to
on March 9, 2026
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Been using product for years so I like the ease of importing data from prior year. However, the accuracy review really needs to be more specific. I spent hours tracking an error preventing me from filing. A simple reference to data the program knew but I missed would have saved the frustration. Not first time the accuracy review has caused me undue stress.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SME1
Verified Purchase:Yes
I always use H&R Block software and it always makes the job straight forward.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Joian
from Broadview Hts, Ohio
Verified Purchase:Yes
We purchase HRBlock every year and are never disappointed! So easy to use and gets the job done at a fraction of the cost of having someone else do your taxes. If you have a pretty straightforward year, this is by far your answer!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock