Wish you had updates more timely. Quite a lag from IRS open for filing and your forms finalized. Delay gets longer every year
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I use H&R Block software every year. It works great but I still have a couple things that almost catch me every year. For example, entering K-1 data. I get a message that I don't understand every year and then have to research it. I wish the software was better at guiding me and making sure I don't miss anything. Also, I just want to print my quarterly estimated tax coupons and every year it is such a hassle. They want you to go through a big Q&A to get to it. I know my numbers, just let me print it! So this year I suffered through the Q's again and then it printed the forms with a big note that it won't be available until later in the year. What?!!! I can see it under your big fat message! Just let me print it. Frustrating.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I’ve been using Tax Cut for over 20 years, it’s great!!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
I have used the product for many years Would not do it any other way
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Mostly good with guiding you through the tax process
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Instead of offering 5 free e-filings for Federal Taxes, I'd like to see 1 free e-filing for Federal Taxes and 1 free e-filing for State taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have bought this item several times. It is very useful and does what I need to file my taxes. Unfortunately, the software was changed and i had to go back through the steps a couple times to put in all the information.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used this program for several years and find it easy to understand. I also like how it populates data from the previous year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!