Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Yoda1944
from south central MS
Verified Purchase:Yes
This is my first--I have been using TutboTax so it was a little different.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Don194
from Waukesha, WI
Verified Purchase:Yes
Have been using H&R Block Deluxe for many years. It is always a quality product and very easy to use. The process is like an interview for specific information that's needed for the tax forms. The questions are worded to be simple to understand. There are details if you need more information on a given topic.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central PA
Verified Purchase:Yes
I've been using this software for over 20 years and find it practical and reliable for completing federal taxes; the e-file option is great.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Dbrooks
from Louisville Kentucky
Verified Purchase:Yes
As a longtime user, I found this year’s version easy to use with one exception. During the check for errors, the guidance for correcting an entry on a form was not clear. I found I had to enter leading zeros to a number. That guidance would have been more helpful during data entry. A
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Matthews, NC 28104
Verified Purchase:Yes
We have been using H&R Deluxe tax software for a number of years. We like the ease of the information that is carried over from year to year and the ease of completing the rest of the details. One year I needed help with a section of the taxes. An H&R expert walked me through it. That was very easy. We trust that our taxes are completed accurately and successfully.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
on March 9, 2026
Posted by: Norman18
from Virginia Beach, VA
I have used this program for many years but found something different happening as I closed out the process for completing and submitting for final approval. I will probably use a different program next year. I don't know exactly what the problem was, I just know that something was more confusing and out of the usual order of things.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I’m a repeat customer but am continually frustrated by doing everything right and then finding errors at the end which were never addressed during the process. Can’t things like my address be populated from my address that you already have? Also, if the main page is changed from 1040A to 1040SR shouldn’t I be informed prior to printing to avoid confusion?
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Treefrog1570
from Gaston county, NC
Verified Purchase:Yes
Easy to use interview format. Good explanations for most entries. The state tax form imports most needed data from the federal form. The e-file option is very convenient.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock