Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
I have been a loyal customer for over 15 years. I like the product. It is easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
Long time H&R Block Deluxe user. Installs easily and runs smoothly. Value the familiar interface and interview process which easily handles my relatively simple tax situation. Introduction of AI assistant was not particularly useful. Rather use a full-fledged AI engine outside the tax product. Otherwise, no issues with a 2025 version.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
Beware that this product does not deal well with deceased tax payers in specific states, forcing manual filing for those states in this specific situation. Otherwise, it is a great product.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TimW2026
from Rochester
Verified Purchase:Yes
Would not import from Fidelity this year. Super annoying. Worked fine other than that but that's a big bug.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare, Hard to import documents
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Joe 12345
from Ohio
Verified Purchase:Yes
There was an error on the program that was corrected later on an update. All worked fine. However when I called about the update the two people I spoke with did not seem to understand what I was explaining. They seemed to have little knowledge of the program and were trained only to give answers to simple questions. Fair enough if you can't train everyone on everything however the agents could at least be trained to listen carefully and know enough to document the right information so someone else could see it. I did receive an e-mail update however the instructions were very basic and provided no new information.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Asdfghjkl54321
Verified Purchase:Yes
Generally good software, but it took longer than Turbotax to resole a problem with the 1116 Form - stioll not done. Turbotax fixed the problem last week.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Yorkville, Illinois
Verified Purchase:Yes
I Have been using H&R block Tax Software for many many years and i have never experienced any issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: BC80
Verified Purchase:Yes
I've been using H&R Block software for 10+ years and it has met my needs with no problems.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock