Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Great Tax Software
on March 9, 2026
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Have been using for a number of years and found it to be very easy to use and never any problems.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
More clarification needed for current IRS laws
on March 9, 2026
Posted by: Stephen 69
from Tennessee
Verified Purchase:Yes
This current tax return was different in that the standard deduction has increased. However, one issue regarding contributions to a 401 K or 457 deferred compensation plans. They have increased the deductions to include persons over age 50 and catch up options for persons older. The software only ask if your deduction is <31,000 or > 31,000 when looking at the definitions available your software is incorrect.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
2025 version - worst version ever
on March 9, 2026
Posted by: MT260309
Verified Purchase:Yes
2025 is the worst version I’ve seen:
1. App crashes on import of T Rowe Price and Vanguard 1099s. Had to enter manually
2. Federal efile got rejected immediately. Ingenious H&R suggestion is to review for any missing data, then print to mail !!!
3. Still waiting for patch to fix problem.
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fantastic
on March 9, 2026
Posted by: Capt Greg
Verified Purchase:Yes
Been using H&R Block Tax software for over 7 years , no problem what so ever.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works again
on March 9, 2026
Posted by: Anonymous
from Iberia parish, Louisiana
Verified Purchase:Yes
I've been using the Deluxe version for quite a few years. My taxes are very much the same preparation each year so the forms i use are pretty much repetitive. I didn't use the AI feature because I didn't want to complicate thing. Knowing what to expect each year makes the process so much easier. Thanks!
Pros: Easy to import documents
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great & Easy to use program
on March 9, 2026
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
I usually buy my Deluxe software program in early January. I have done so for at least 12-15 year and this H&R Block program has never disappointed. Easy to use- just follow the instruction on your screen and you will be done pretty quick. The free electronic submissions is also a big plus.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
First year of disappointment
on March 9, 2026
Posted by: Russ1215
from WV
Verified Purchase:Yes
The first program that was purchased would delete my return before it would efile, it would say I had to update before it could efile so even with saving numerous times it would run the so called update and then my return would be blank. Contacted the help chat line and they ended up telling me I could use the online program which would be an additional cost so I just purchased a second program and it worked properly. I’ve used H&R numerous years and was really disappointed with my experience this year
Value
1 out of 5
1
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy To Use
on March 9, 2026
Posted by: nalex899
from Acworth. GA
Verified Purchase:Yes
Provided exactly what I needed at a reasonable price. Very straight forward process.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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