Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: rae82
Verified Purchase:Yes
Unfortunately, I had a lot of problems with the 1099 Q. When I asked my questions through the AI system, it was no help at all. I felt I had no one to help with my issues.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lake Havasu Arizona
Verified Purchase:Yes
Software is relatively easy to use. Makes tax time less frustrating.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BobC1
from Pavilion, NY
Verified Purchase:Yes
I have been using TurboTax for over 10 years, but decided to try the H&R Block software this year. While I found it similar in operation to TT, I thought things weren't quite as clear as in TT, however that may be due to my being more familiar with TT.
My biggest gripe with the H&R Block software is that I was unable to import my investment accounts from Merrill Lynch. I spoke with one of your support people and he said that it was going to be added in the next update. I waited for 2 additional updates, and the software still wouldn't offer to import Merrill Lynch accounts. I'm going back to TurboTax next year.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Canton, OH
Verified Purchase:Yes
I've used it for several years and haven't had any problems. Never been audited. I like the ability to jump around to different forms and make any needed alterations.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jnabrga
from Colorado Springs, Colorado
Verified Purchase:Yes
The software worked really well and it was pretty easy to navigate. I usually enter my 1099s and other items when they come in (I don't wait for them all to come in then enter them at once.) So it's important that I can enter things at any time and hop around. This program was easy to use in that respect. I used TURBO TAX for years but decided to try H&R this year. All in all I think this was easier and a little better.
I especially like that you canm download 1099s from various investment firms. Although I didn't get stuck for alittle while when I got a CORRECTED 1099 and somehow they program duplicated some entries.
I had to review carefully and deleted the dups manually.
I especially like that you canm download 1099s from various investment firms. Although I didn't get stuck for alittle while when I got a CORRECTED 1099 and somehow they program duplicated some entries.
I had to review carefully and deleted the dups manually.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: DJ82
from Northville, MI
Verified Purchase:Yes
This is the first time I used HR Block software. It was pretty comparable to my previous software in terms of user friendliness. I did have a problem with the carryover to the state form that was extremely difficult to figure out. Once we figured it out it was an easy fix.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block is the best; I worked for them for 24 yr
on March 9, 2026
Posted by: Anonymous
from Williamsburg VA
Verified Purchase:Yes
I buy your software each year and do 5 returns. I love it!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Beach Boy Don
Verified Purchase:Yes
Very easy to follow. I feel confident that I don’t need to hire a tax preparer to get good results.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock