Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Sc
Verified Purchase:Yes
I have used this software for the last 10 years and would not use any other. It is easy and great to use. Excellent help if needed.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ptenx
from Massachusetts
Verified Purchase:Yes
I bought this to use in place of Turbo Tax, because I needed windows 11 to use Turbo Tax, glad I did it worked well for me.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hmrm
from Crockett, TX
Verified Purchase:Yes
The tax software is easy to use and it automatically loads your information from the previous year, provided you are using the same computer or have copied the files from the computer that was used. The instructions are clear and you just have to provide the data.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: eroder
from ohio
Verified Purchase:Yes
I entered my wife's 1099-R info. It kept changing the name of her employer from her school district to JP Morgan, but would use her school address. Another time it changed her numbers using my numbers. When I closed out from working on my taxes then the next time I open up the program the numbers/name would change.
Then, I deleted everything, re-entered the information and it e-filed & hopefully didn't change.
2) I tried to e-file my state taxes but it said I had an error b/c the taxable amount wasn't entered when it was. I even tried re-entering it on the worksheet.
3) Then there was no place where I could go for help b/c the robot did not understand what was happening.
Then, I deleted everything, re-entered the information and it e-filed & hopefully didn't change.
2) I tried to e-file my state taxes but it said I had an error b/c the taxable amount wasn't entered when it was. I even tried re-entering it on the worksheet.
3) Then there was no place where I could go for help b/c the robot did not understand what was happening.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MJLuser
from Silver Spring MD
Verified Purchase:Yes
A bigger discount or cheaper price would be better
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bobb80
Verified Purchase:Yes
Does the hard math just fine. MD state wouldn't file for some technical reason and I never could get ahold of a human to fix the problem. Just the auto support telling me to print and mail the forms.
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York NY
Verified Purchase:Yes
Comprehensive attention to all the fine details for a proper filing and IRS acceptance.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
Easy to work with, I have used it for several years, even back when it was called tax cut. Always a good outcome, no surprise, easy to file.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock