Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Steve347
Verified Purchase:Yes
Ease of use and covers all I need for income and deductions.
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I have used the software for several years. I enjoy the ease of importing info from prior years and from financial institutions. The interview is usually straight forward. there is one section dealing with RMD that gives me trougle. Also I am blind and there are a few secions that my screen reader will not read dausing me to struggle with magnification.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dav77
from Illinois
Verified Purchase:Yes
Had trouble with capital gains inputting information, had to input the information three times before it was correct. The instructions and help page are not clear.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy you use… helpful and much improved over the he years I’ve used it
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I don't think unnecessary form should be loaded, example 1099 was loaded by default, even though I did not need it, cause audit errors with the state until I deleted the form
Pros: Fast
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have use HR Blick tax software for about two decades now and still very happy with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 1116
Verified Purchase:Yes
You missed up the software supporting form 1116 and have caused a week delay in my being able to file.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Jordan, Utah
Verified Purchase:Yes
I've used H & R block for several years and am very satisfied.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock