Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: banks at Chase
from Michigan
Verified Purchase:Yes
works well, but wish it is able to access banking and investment info at JP Morgan/Chase bank.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
My tax preparation for 2025 was easier using H&R Block software
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hanover, PA
Verified Purchase:Yes
Been using your product for +10 years and every year it continues to get easier to use. Keep it going!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re thrilled to hear you had such a great experience! It truly means a lot to us that you chose to do business with us. Thank you for taking the time to share your thoughtful feedback, it brightens our day and motivates our team to keep delivering our very best. We appreciate you! 💚
Written by a customer while visiting HRBlock
Posted by: Dick772
from Tampa
Verified Purchase:Yes
Had it for several years It works, but not the easiest thing to get around in.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: The Magi
from Munster, IN
Verified Purchase:Yes
Your program did me no good. I tried and scheduled an appointment thru your website, however, it did NOT advise your accountant of the appointment and I wasted my time in going to her office for nothing.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Annie50
from Ohio
Verified Purchase:Yes
All of my questions were answered in the software. I will never use any other.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dansc
from Ny
Verified Purchase:Yes
Had trouble with editing 1099r
Every time I went in to edit it replaced with data from a different 1099r
Every time I went in to edit it replaced with data from a different 1099r
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: confused why
from PA
Verified Purchase:Yes
The rep. I spoke to did a really good effort to resolve my problem
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock