Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Swansong
from Montgomery AL
Verified Purchase:Yes
I have never had the issues I’m having this year with the software. One time it says there’s a refund (which is correct) then it says I owes over $4000! It refuses to let me file the State because it keeps asking for information that I have checked TEN times to insure it is there. I sent the Federal by efile when I got ONE that was correct and will have to file by mail the State because it refuses to let me change the things it calls out as wrong.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nana BlueBird
from Haverhill, MA
Verified Purchase:Yes
I've always feared doing my taxes myself, but after using H&R Block software for the first time this year, I have confidence that everything is correct. I found it very easy to use! I am indeed a very happy 80 year old!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: AFMSgt Joe
from Ridgeland SC
Verified Purchase:Yes
I've been downloading H&R Block Deluxe for years. Always pleased with the ease of downloads and updates. Easy to use guided program and electronic filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Disappoinred01
Verified Purchase:Yes
Although the software worked well recording data I was unable to get second state to efile. That was my main reason for using the software.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Import features are special, eliminating errors.
on March 10, 2026
Posted by: Fuzzy50
Verified Purchase:Yes
I bought my deluxe HR Block software last month. I also do the kids taxes for them. It doesn't take special skills to do them. I have Etrade and others that I import the info.
You need to use the same software year to year. My experience with Block started in th 90's. I'll use them again next year.
You need to use the same software year to year. My experience with Block started in th 90's. I'll use them again next year.
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dsgs
Verified Purchase:Yes
Very clear very guided lots of help resources for any questions
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Bought but couldn't use without Win 10 or better. Got Win 10.machine and used.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
Switched from Turbo Tax. Better platform but could use some adjustments. Took too long to find several areas to input important information about IRA distributions and QCD. Would like a CD for future references.
Pros: Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock