Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Useful software, but didn't catch a simple error
on March 11, 2026
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
The software greatly facilitates preparation of my federal and state taxes. However, its error checker did not catch that I had incorrectly checked a box on one form, and the IRS rejected my electronic filing. The explanation (presumably from the IRS) that came with the rejection email explained the problem, which was easily corrected and the return was accepted after the correction. I was surprised that the software's error checker had not caught the problem before I filed the return the first time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northern MI
Verified Purchase:Yes
I’ve been using your software for decades now. Works well. I like how the data transfers from the previous year and how you can download tax data instead of entering it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Too much to ask for
from Maine
Verified Purchase:Yes
I've used this for quite a few years. Enough said.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 8675309 and scott
from St John
Verified Purchase:Yes
We have utilized H&R Block software for the past 15 years without any issues. This year, however, we found the choice between using the online service and downloading the software to be somewhat confusing. My preference is to download the software rather than use the web-based option. Overall great software!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Walnut Creek ca
Verified Purchase:Yes
Fine till the end……had difficulty qualifying the return for efile…..had a review error that had to be fixed. Couldn’t find it…tried their service chat…worthless….called to speak to agent….never got connected…finally entered a value into a red box and was able to efile.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TomGl
from West Saint Paul, MN
Verified Purchase:Yes
Easy to use. I like how last year’s return is brought over for updating.
I like the additional functions on te state version (MN) for filing the property tax refund,
I like the additional functions on te state version (MN) for filing the property tax refund,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Just a Mountaineer
from WV
Verified Purchase:Yes
First, let me begin by saying that I have been using Tax Cut/HR Block tax software annually since 2000 and it has been a five (5) star performer up until the 2024 tax year. I always buy the Deluxe Federal plus WV State version.
For the 2024 tax year and beyond, in WV, there was a tax credit (not a deduction) for the county personal property tax. For some reason HR Block could not incorporate that change into the WV State Tax portion of their software and thus required that a paper copy of the state return be filed instead of a digital form/copy!! Maybe it would be acceptable to have a one year delay in incorporating the new feature into a digital return, but certainly not after two years. I don't know what I'll do for software next year!!!!
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CSS7
from Connecticut
Verified Purchase:Yes
Much worse than the old IRS application. Extremely repetitive. Ambushes you with a processing fee for state taxes. Poor, buggy interface. Loses connection when there’s been no loss of internet. Just a really shoddy program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock