Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from New York state
Verified Purchase:Yes
I've used this for many years, and it does not disappoint. Very intuitive and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wilmington NC
Verified Purchase:Yes
I bought the program thinking it would be similar to last year’s, but there was a huge problem when it came to the error messages. The program told me what the problem was, but didn’t allow me to access that form directly. I had to guess which form was the problem and go back. In this case it was something I didn’t think was necessary. I had to put in the state name when there was no state tax withheld. Ir took me longer to find out which form than it did to do the whole return.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Updates2
Verified Purchase:Yes
I have been using this for many years. It seems however that every week they post new updates which is concerning when you have already filed your taxes in March.
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Hope37
from Ga
Verified Purchase:Yes
Is advertised as being easy To find the answers to questions, however it was difficult and impossible in most cases to get an actual answer from anything in the software. The AI assistant was worth worthless for any of the questions I had.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Lenardh
from Loxahatchee, Fl
Verified Purchase:Yes
First year I used your program, have always used TurboTax but after being audited two years in a row because IRS did not see that I had included my RMDs on my return until I broke it down for them, will never use TurboTax again. I did not like the fact that I can not click on an entry and go directly to the page where the figure came from like in TurboTax. Also split pages when reviewing my return made it hard to see what was happening. I have been doing both home and corporate taxes for over 50 years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hatf
from PA
Verified Purchase:Yes
I have been using your soft ware for a long time and have always been pleased with it. It seems to cover everything and is mostly easy to understand. I is very hard to get to speak to a person if you have a question. That is my only complaint.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rabbch
from Huntsville, Alabama
Verified Purchase:Yes
The software is confusing when it comes to fixing errors. It just reports there is an error or problem, but does not tell you where to in the process the error occurred or how to fix it.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JLeon
from Glastonbury CT
Verified Purchase:Yes
It failed to import data from brokerages. All others are good
Pros: Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock