Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: PenguinsFan
from Virginia
Verified Purchase:Yes
Worked well. Little difficult for declaring a new heat pump and minimum distributions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GsryM
from NH
Verified Purchase:Yes
TY For still allowing those of us with windows 10 to use your program. I know my father-in-law used TurboTax and they no longer support Windows 10 and I need to go out and buy a new computer. Program was easy to use and watch it through step-by-step.
Pros: Easy to prepare, Fast
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: court2026
from Texas
Verified Purchase:Yes
I have been using this software for several years now and never had any issues until this year. The software kept changing information on my W2 and my dependent information all on its own. I couldn't figure out why it was happening but I definitely don't feel confident in this product like I have in past years.
Pros: Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: EW2026
Verified Purchase:Yes
Very easy to use. Importing previous years data is great
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Wondering if all deductions were accounted for
on March 11, 2026
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Not entirely easy to use. During the time taken to complete the return, ran into several issues pertaining to AGI with the new deductions from the OBBB. With the added deductions was concerned regarding all the numbers.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jerey
Verified Purchase:Yes
Easy to use tax program for Federal ands State Tax Filing
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
This is about the 10th time I have bought this product and I find it pretty good. This year, however, there was a change to the state software that prevented me from electronically filing ... had to mail it in with some forms that the state apparently wanted to support reductions in state income, i.e. Social Security and contributions to not-for-profits exceeding a particular amount.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
Paid for State of Michigan - Absolutely USELESS
on March 11, 2026
Posted by: Bozy
from Livonia, MI
Very disappointed this year. I have been using H&R Block for years. For 2025, the State of Michigan return is not supported for flow-through credits. So, I paid extra for the State return capability but can't use it! Also, line 30 on the MI-1040, Credit for allocated share of tax paid by an electing flow-through entity, should be allowed to be overwritten! There is absolutely no way to get a number into this box. I am fearful that your carryforward numbers to the 2026 returns are going to be messed up as a result as your program says I owe much more money to the state than I really do due to the fact I can't put a number in line 30!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock