Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Melbourne Florida
Verified Purchase:Yes
H&R Block deluxe the best tax software
Easy to use
Stephanie by step instructions
I wish you had more UPDATES.
Easy to use
Stephanie by step instructions
I wish you had more UPDATES.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: frank67
Verified Purchase:Yes
The final forms were not available until late February, which delayed filing. The AI help agent is just about useless and this years version couldn’t file my state returns electronically. The process of printing and filing by mail was very tedious. Overall, the process took too long.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbia, MD
Verified Purchase:Yes
I have used your product for years -- probably 20 or more -- and always been satisfied, but this year I have experienced THREE software bugs that have resulted in my own Federal return being rejected (Federal Form 1116 error), and a state return that I am preparing for my in-laws to produce incorrect results (H&R Block case #27369290).
The Form 1116 error is particularly irritating because it is clear from the immediate error report from H&R Block after the rejection that H&R Block knew about the software error before my return was submitted. If H&R Block knew that this error existed and that my return would be rejected, then why didn't you prevent me from submitting it until the fix was available?
For the Maryland errors, I have submitted (via the case) significant troubleshooting info, but I could have provided much more -- tax files (T25 files) that showed the erroneous results with trivial inputs. But it does not appear that you have any system in place to facilitate uploading that kind of supporting information.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Evington, VA
Verified Purchase:Yes
I have used H&R Block software since 2002 and it has always been easy to use and guides you every step of the way.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Good except for section on RMD
on March 11, 2026
Posted by: Poor RMD
The software was easy to use until it came to the Required Minimum Distribution section. That one section is a bit confusing. It should be made much more clear.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: jo31162
from MN
Verified Purchase:Yes
More and more bugs each year. You have to know more than the program does about taxes, and if you answer one question wrong (by mistake), it can permanently affect ("tattoo") the return, causing you to have to start all over with a new return. However, if you have a real tax question, good luck. The AI piece is average, and contacting their support only assists with software problems. They used to have actual tax help, but not anymore (as far as I could tell). This used to be a good program, but seems to decline a little each year. Each year I create notes for myself on the bugs so I can be aware of them next year.
Help sections are sometimes helpful and the price is right. And it beats doing taxes on paper.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: dch42
Verified Purchase:Yes
I have been using this software for many years. I only had one issue which was corrected.
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Use the Deluxe version every year and it does the job nicely. I have multiple income types from ordinary to capital gain.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock