Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5
Software finds best refund. Just enter your info
on March 11, 2026
Posted by: Golfguy 72
from SD
Verified Purchase:Yes
Been using this for years and it always finds me the most refund based on my inputs.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Nbrskn
from Kansas City, MO
Verified Purchase:Yes
I have used this app for the last 5 years. It works, but seems quite confusing in directions as I work my way thru it. I previously used Turbo-Tax and I think it was more clear for me.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jo1949
from Michigan
Verified Purchase:Yes
I’ve used HRBLOCK for years, but this year I found it to be very confusing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JD1900
from Georgia
Verified Purchase:Yes
Fast and intuitive guided interface makes entering your tax information easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Grumpy Snail Mailer
from Boston
Verified Purchase:Yes
My e file was not accepted because the value for last year’s income they use to verify identity that the software autofilled was not correct. Then I corrected it and it was rejected again. So I printed everything and I am mailing it.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Pretty good for the price. Not very user friendly
on March 11, 2026
Posted by: LesterBounamicci
from NC
Verified Purchase:Yes
Very comprehensive downloadable software. Price was right for Deluxe that does the same thing as online Premier version. I have to say the online version is more user friendly. Going "back" involves going back to the top tab instead of one step. I'll be using the online version next year or changing software providers.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Charlie371
Verified Purchase:Yes
I finished the taxes that I could, but had to wait 3 weeks to send in. Every time I tried to finish I kept getting that I had to keep waiting for a new update. This had to do with a form 5329 about minimum distribution.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Con105
from Arizona
Verified Purchase:Yes
One of the forms for residential energy credit has a software glitch. I found getting help on that form a little difficult I was not happy with the issue The form was telling me 2600 not 2000 which is the credit amt The third person was the most helpful.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock